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Feedback & Complaints

We are interested in your thoughts about our services – these may be complements, suggestions or complaints.

You can provide feedback in a number of ways:
  • Speak to a team member of BeyondHousing.
  • Complete the online form on this page.
  • By completing a feedback form available at any office.
  • Writing to, or emailing, the Chief Executive Officer.

We also have this information in an easy to read way:


If you have a complaint we will:
  • Take your complaint seriously
  • Discuss your complaint with you
  • Investigate the issues thoroughly and quickly
  • Aim to resolve your complaint within 30 days

We respect your rights and privacy.

Feedback Form

You can provide feedback by completing this online feedback form.

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